A Flint company - serving Fort Worth, TX

Our Guarantee & Warranty - Flint Chimney Co Fort Worth

Sweep & inspectionSweep & inspection
Caps & crownsCaps & crowns
Flue reliningFlue relining
Masonry repairMasonry repair
Gas fireplace serviceGas fireplace service
Every visit starts with

Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed

Worth knowing

Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.

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The Flint Chimney Co Fort Worth Guarantee

Here’s what we stand behind, in plain language. Every repair we make in Fort Worth carries a written guarantee valid for 365 days from the service date. If a covered repair fails during that year, we come back and fix it at no charge. No argument, no invoice, no fine print gymnastics. Before any work starts on your chimney, you get a written price. The number you approve is the number you pay. That’s the whole deal, and it’s been that way since Hank Delano opened Flint Chimney Co Fort Worth in 2002 as part of Garrison Partners.

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What’s Covered

  • Workmanship on every repair. If our installation or repair work fails within one full year, we return and make it right at no charge, no questions asked.
  • Materials and parts. We specify professional-grade chimney products by job, not by margin, and we stand behind how those parts are installed.
  • Cleanup. When we leave your Fort Worth home, the hearth, floors, and yard around the chimney look like we were never there. Drop cloths, shoe covers, and a HEPA vacuum are standard on every job.
  • Written pricing before work begins. Every job gets a written price delivered before any work starts. The total on the invoice matches the number you approved. Everything else is conversation.
  • Background-checked technicians. The person at your door is a uniformed Flint Chimney Co Fort Worth technician who has passed a background check. You know who’s walking into your home.
  • Genuine trade materials. We work with DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield products. You can look those brands up independently and verify the quality for yourself.
Explore

Styles & brands we work with

Sweep & inspection
Sweep & inspection
Caps & crowns
Caps & crowns
Flue relining
Flue relining
Masonry repair
Masonry repair
Gas fireplace service
Gas fireplace service

Our Satisfaction Promise

If you’re not satisfied with the work, tell us. That’s the first step, and it’s the only step you have to take alone. Call (682) 255-2144 and a live person answers, 24 hours a day, 7 days a week. We’ll send a technician back to look at the chimney with you, walk through what was done, and figure out what went wrong. If it’s a covered repair that failed within the 365-day guarantee period, the return visit and the fix are free: no charge, no argument. If it’s something outside the guarantee, you’ll still get a written price before any new work starts, and you’ll know exactly what you’re paying for and why. We’d rather do a return visit and keep your trust than leave a chimney that isn’t right. A guarantee only works if the company actually shows up when it’s tested.

Licensed & Insured Backing

Paperwork isn’t the most exciting part of hiring a chimney company, but it’s the part that protects you when something goes sideways. Flint Chimney Co Fort Worth is licensed and insured, which means the work on your chimney is done under a legal and financial safety net. If a technician is injured on your property, our insurance handles it; you’re not left holding the bill. If something we do damages your home, there’s a claims process that doesn’t start with your homeowner’s policy. We also carry bonding, which covers you in ways insurance doesn’t. A handyman with a brush and a ladder can sweep a chimney. A company with real licensing, insurance, and bonding behind it can stand behind the work. That’s the difference, and it’s why we can offer the 365-Day Done Right Promise in the first place.

Before & after

See the difference

Before - Recent ProjectBeforeAfter - Recent ProjectAfter
Recent Project
Before - Full RestorationBeforeAfter - Full RestorationAfter
Full Restoration
Before - Complete UpgradeBeforeAfter - Complete UpgradeAfter
Complete Upgrade

The 365-Day Done Right Promise, In Detail

Let’s get specific, because “we stand behind our work” is a phrase every company uses until it’s tested. Our written guarantee covers every repair we make for a full year from the service date. If a covered repair fails during that year, we return to your Fort Worth home and fix it at no charge. The return visit is free. The fix is free. The only thing you spend is the time it takes to make the phone call. We document every repair job with photos and written notes, so there’s no dispute about what was done or when. When the technician hands you the written guarantee, it includes the service date, the scope of work, and the expiration date of the coverage. You should never have to guess what you’re covered for. The Garrison Standard, part of how Garrison Partners companies operate, means every job gets written pricing, uniformed technicians, and a guarantee in writing. That’s not marketing language. That’s the requirement we operate under on every single call.

Why We Put It In Writing

Every chimney company in Fort Worth says they do good work. Almost none of them put the guarantee on paper before the job starts. We do. Your written price comes before work begins; your written guarantee comes with the invoice. Both documents are yours to keep. If something goes wrong six months later, you don’t have to remember what the technician said on the phone. You just read the paper. Hank Delano started Flint Chimney Co Fort Worth because he got tired of watching homeowners get talked into work they didn’t need by companies that vanished when the work failed. The written guarantee is the simplest way we know to prove we’re not that company. It’s the same reason we answer the phone with a live person 24/7 and send background-checked, uniformed technicians to every job. The whole business is built so you can verify what you’re getting before you pay for it.

Frequently Asked Questions About Our Guarantee

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